A bit of a weird post, but I just got a package in the mail and wanted to give a shout out to DragonBox's customer support.

I messed up a pre-order there (pro-tip: if you are moving countries, don't pre-order stuff to the country you are moving away from ) so I really needed an emergency address change to a different country.

They were not only quick and helpful, but also super nice.

Also, it feels really good to talk straight to a human instead of going through layers of chat bots and FAQs.

10/10 experience.